My Top 5 Reads – Week 13
The best articles from the web that came on my table this week 13: Transitioning from matrix to agile, KPIs, banking and mortgages, customer service, and the impacts of digital transformation. The Fundamentals of Transforming from Matrix to Agile (By Insead Business School)First words: “Although it remains a common way to structure an organisation, the matrix is increasingly showing its […]