A history of social commerce. We are moving from word towards video and image. Is everyone becoming a watcher? Really a case for livestream shopping here… A history of social commerce by Smart Insights
Just sharing a new report on the Customer Data Platform (CDP) market that shows the rapid growth of this technology over the recent years. Interestingly, it is worth noting that CDP is a relatively new concept actually. With this technology, organisations can collect, aggregate, and centralise all the customer data from third party sources such as websites, social media, and […]
My best picks from the web this week 44. This week: Salesforce, customer experience, social listening, and marketing. The committed innovator: An interview with Salesforce’s Simon MulcahyFirst words: “The cloud software provider’s executive vice president and chief innovation officer discusses how Salesforce’s innovation process creates distinctive buying experiences.” Why data is the life force of customer experienceFirst words: “To retain […]
I’m sharing an interesting view on Social Media payments and especially on the collaboration between banks and social media. It came on my table this morning. I am very interested in seeing how this will translate in the Nordics. The Rise In Social Media Payments – Will Banks Collapse Or Collaborate?