Your Top 5 Posts of 2022

2023 is now off to a flying start. I want to say a very big thank you to each of you for your contribution, feedback and support to me in making this blog even more relevant. This blog still continues to attract and reach more and more people, across industries and geographies. Far beyond my expectations. And I really enjoy […]

On Salesforce & Sprout Social’s Partnership

There is something attractive about the new announcement by Salesforce and Sprout Social about Tableau. It is refreshing, to some extent, the whole discussion on Big Data. In short, Sprout Social is now providing integration capabilities to Tableau, Salesforce’s analytics platform. This will make it easier to incorporate social data from Sprout Social into Tableau. This is the thing. The […]

My Top 5 Reads – Week 44

My best picks from the web this week 44. This week: Salesforce, customer experience, social listening, and marketing. The committed innovator: An interview with Salesforce’s Simon MulcahyFirst words: “The cloud software provider’s executive vice president and chief innovation officer discusses how Salesforce’s innovation process creates distinctive buying experiences.” Why data is the life force of customer experienceFirst words: “To retain […]

On Social Media payments

I’m sharing an interesting view on Social Media payments and especially on the collaboration between banks and social media. It came on my table this morning. I am very interested in seeing how this will translate in the Nordics. The Rise In Social Media Payments – Will Banks Collapse Or Collaborate?