Starting soon: Exploring Customer Experience, a new interview series with CxOs

Launching a new interview series on Customer Experience. On Tuesday 20th, October, I am meeting with Anne-Christine Lane, Vice-President and Head of Analytics & Automation at PostNord, the Nordic Postal Services company.

Our conversation? Customer Experience and Business Agility. How can organisations regain a long-term vision and a sense of direction, while being agile and flexible to changes in the business environment?

Stay tuned.

On Tuesday 20th, October, I am meeting with Anne-Christine Lane, Vice-President and Head of Analytics and Automation at PostNord.

About the Author

Didier Dessens

CRM and Digital Experience Advisory

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