Didier Dessens

CRM & Digital Experience Advisory

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Month: November 2021

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November 30, 2021

Trends in CRM #1: Everything is cloud

People often ask me what trends I see today in the CRM and digital transformation fields. It is a kind of legitimate to try to understand what is happening today and foresee how the future will be. In this series […]

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November 3, 2021

TechArenan summit 2021

FYI i will attend the TechArenan summit on Novermber 12, 2021. Link to register if you like: TechArenan summit 2021

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Latest posts

  • How on earth can organisations become both more digital and more human-centric at the same time?
  • How I discovered the underlying complexity of integration in digital transformation projects. 😏
  • I care about business users…
  • If your key account plans are integrated into your CRM to drive day to day sales, then you know you’re on the right direction
  • Digitalization is not a product or a service that you can plug and play.

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