Why bridging the business-technology gap is critical

It is clear that becoming digital “by default” requires most organisations to rethink the way they work. Best-in-Class bring together business and IT to work together to both develop strategy and deliver technology. It seems obvious from this survey by McKinsey that some still do not unfortunately!

Link: Seven lessons on how technology transformations can deliver value

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Didier Dessens

CRM and Digital Experience Advisory

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