New insights on Digital Banking in Europe
I’m sharing a brand new analysis of the digital banking market done by D-Rating. A really interesting finding is that it shows that out of the 58 major retail banks in Europe, only 14 of them actually compete with the top neo-banks.
For us in the Nordics, it shows that Nordea and Swedbank outperform with a digital proposition that is both rich and efficient, while the other banks’ results show mixed performances in terms of the efficiency of their digital proposition.
Lots of debates and discussions in perspective! What are your views?
Link to the survey: The Digital Proposition of retail banks in Europe
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About the Author
Didier Dessens
CRM and Digital Experience Advisory
