My Top 5 Reads – Week 15

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April 9, 2020 | Didier Dessens | Reading list

My Top 5 Reads – Week 15

I’m sharing my favourite articles this week on CRM and Digital Transformation. Have a nice Easter break!

The New Rules of Marketing

Is COVID-19 Forcing Your Digital Transformation? 12 Steps To Move Faster

Quantifying the value of UX

Customer Offboarding: How to Deal With Churn

Advanced Remote Selling

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Didier Dessens

CRM and Digital Experience Advisory

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