MyTOP5reads for this Week 13 focuses on voice and AI in Marketing and customer engagement. Also an analysis of the CRM leading solutions
Is Voice The Next Big Thing To Transform Consumer Behavior?
3 Powerful Ways AI is Changing the Sales and Marketing Experience Right Now
Dreamforce 2019 Management Journal
On CRM: From Salesforce To Zoho, Which Of These 10 CRMs Is Really Best For Your Business?
Beyond algorithms: the impact of AI and ML on organizations