My Top 5 Reads – Week 10

LinkedIn + CRM integration this week. A bit of AI. Also, because of the season, several recent surveys to understand where we all are in DX and CRM.

On CRM: LinkedIn Takes Another Big Step Towards CRM Integration

50 Stats Showing The Power Of Personalization

Infosys Digital Radar 2020: Breaking through the digital ceiling

Salesforce CRM Review: The Complete Guide for 2020

Sci-fi or centaurs? It’s a question of revenue

About the Author

Didier Dessens

CRM and Digital Experience Advisory

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