CRM & Digital Experience Advisory
“My TOP 5 reads”, Week 9 – with a focus on Next Best Action, AI, and the Nordic banking scene…
Augmented Humanity: Creating A Human Context That Technology Can Enhance
Next Best Action: High-performing operating model (By Pegasystems)
Get Started with Einstein Next Best Action (By Salesforce)
What’s going on in the Nordic challenger bank scene?
Privacy And Personalization Clash For Retailers (by Pymts.com)
CRM and Digital Experience Advisory
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